|1350 Dell Ave.
Campbell, CA 95008
for Fan-Attic Warranty Information
||THE VELUX PROMISE
As the world leader in roof windows and skylights,
we stand behind our products with a promise of lasting service and
satisfaction. That is a promise we have kept for over 50 years, and
we are pleased to extend our promise to you.
If you think that all skylights leak, it's time
to think again. VELUX® Roof Windows and Skylights do not leak.
Proven in installations and climates throughout the world, our exclusive
flashing systems will keep you dry and comfortable.
We believe the best guarantee is the one you never
have to use, therefore, we build quality into every product. We
do offer the VELUX 20/10/5 years Limited Warranty for specific coverage
issues. For a copy of this warranty please follow the link below
or call us toll-free at 1-800-88-VELUX.
VELUX LIMITED WARRANTY
||VELUX INSULATING GLASS
For a period of (20) twenty years from the date
of purchase, VELUX warrants to the End-user*
that the insulated glass unit will not develop a material obstruction
of vision due to a failure of the glass seal. If a seal failure is
brought to our attention during this time period, VELUX will, at its
option, 1) provide a replacement pane delivered free of charge to
the original point of purchase or to the End-user, or 2) provide a
replacement roof window or skylight product with an insulated unit
delivered free of charge to the original point of purchase or to the
||VELUX ROOF WINDOWS,
SKYLIGHTS AND FLASHING
For a period of (10) ten years from
the date of purchase, VELUX warrants to the End-user that VELUX roof
windows, skylights, and flashing will be free from defects in material
and workmanship. If a VELUX roof window, skylight or flashing product
is found to be defective during this time period, VELUX will, at its
option: 1) provide a replacement component or a replacement roof window,
skylight or flashing product delivered free of charge to the original
point of purchase or to the End-user, or 2) repair the roof window,
skylight or flashing
VELUX BLINDS AND CONTROLS
For a period of (5) five years from date of
purchase, VELUX warrants to the End-user that VELUX blinds (pleated
shades, venetian blinds, roller shades, LightBlock shades,
and awning blinds) and controls such as electrical systems including
motorized operators and rain sensors, handles and rods will be free
from defects in material and workmanship. If a defect is brought
to our attention during this time period, VELUX will, at its option:
1) provide replacement components or a replacement blind or control
product delivered free of charge to the original point of purchase
or to the End-user, or 2) repair the product without charge for
material or labor.
*End-user means the natural or legal
entity or person who owns the product and has not acquired it with
a view to reselling or installing it in the course of a business.
Exclusions and Limitations:
This warranty only applies to VELUX
products purchased after January 1, 2000. The warranty period begins
from the date the VELUX product is purchased from a VELUX dealer
and must be substantiated with the original invoice or sales receipt.
If the purchase date cannot be substantiated, the warranty period
will begin on the date of manufacture as indicated on each product.
This warranty does not cover any labor cost associated with the
installation of replacement products or components if VELUX chooses
not to repair the product. The providing of replacement products
or components shall not extend the original warranty period. VELUX
reserves the right to provide a similar replacement product or component
if the original version is no longer available at the time of the
This warranty will only apply if the product is
finished, installed and operated in accordance with VELUX instructions.
This warranty does not cover the repair or replacement of products
damaged as a result of accident, including but not limited to accidental
glass breakage, problems due to water penetration not resulting
from default in a VELUX product, abuse, misuse, faulty building
construction or design, improper or insufficient handling, applications
in areas of high humidity, areas without proper or adequate ventilation
or humidity control, acts of God, products subjected to conditions
outside their design limitations, minor imperfections in glass that
do not affect the product in performance or obscure vision; minor
variations in glass color; damage caused by corrosive environmental
factors including acid rain, variations in wood grain or color;
wood rot due to improper maintenance or installation. The warranty
on insulated glass is void if any film is applied to the glass surface.
Normal wear and tear is not covered by this warranty, nor are problems
arising from failure to properly maintain the product. Custom painted
skylights, roof windows, or flashings are not covered by this warranty.
Condensation on roof windows and skylights and
any related water damage, which may occur as a natural result of
humidity within a building or a variation between indoor/outdoor
temperatures, is not a defect and will not be covered by this warranty.
THE WARRANTIES EXPRESSED IN THIS DOCUMENT
ARE THE ONLY STATEMENTS OF THE LEGAL RESPONSIBILITIES OF VELUX AND
VELUX DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO SUCH
EVENT SHALL VELUX BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS, SO
THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. NO DEALER OF VELUX PRODUCTS
AND NO REPRESENTATIVE OR EMPLOYEE, OTHER THAN AN OFFICER OF VELUX,
HAS THE AUTHORITY TO MAKE ANY WARRANTY, EXPRESSED OR IMPLIED, ORAL
OR WRITTEN, THAT IS BINDING ON VELUX OR TO ALTER OR CHANGE THIS
WARRANTY. ANY ALTERATION OR CHANGE BY AN OFFICER MUST BE IN WRITING
AND WITH SPECIFIC REFERENCE TO THIS WARRANTY.
In the event that you need our help, please
contact your VELUX dealer or contact us directly:
VELUX America Inc.
PO Box 5001
Greenwood SC 29648
|So that we can provide the
best response possible, please include the following information
||Your name, address, and
of the product and the product model number
-located on the identification label attached
to each product
||A description of the product
||Details of attempts to address
NuLight Solutions, Inc. warrants that all Fan-Attics are free from
defect of workmanship and/or material for a period of five years
from the date of purchase . This five year manufacturers warranty
covers all Fan-Attic components. Should any Fan-Attic be determined
by NuLight Solutions, Inc. to be defective, at the option of NuLight
Solutions, Inc., such Fan-Attic shall either be replaced or repaired
and returned to customer free from defects. Customer shall give
notice of any such defect to NuLight Solutions, Inc. within thirty
days of discovery of such defect.
Disclaimer of Warranty and Limitation of Liability
Except as expressly set forth herein, the Fan-Attics are provided
"AS IS", without any warranty, expressed or implied including
but not limited to all warranties of merchantability and fitness
for a particular purpose; and any such warranties are hereby expressly
disclaimed. In no even shall NuLight Solutions, Inc. be liable for
loss of profits, indirect, special, incidental, consequential or
other similar damages, including but not limited to any claim or
demand arising out of the installation, existence, furnishing or
functioning of any of the Fan-Attics or use by any customer or third
party of any product. In no event shall NuLight Solutions, Inc.
have any liability for any breach of warranty for improper installation
of the Fan-Attic. To the fullest extent allowed by law, NuLight
Solutions, Inc. liability to customers for all claims with respect
to the Fan-Attics shall be limited to the lesser of (A) The cost
f installation; (B) The cost of installing equivalent fan; (C) The
cost of re-installing the Fan-Attic.
The contract contains all of the terms and conditions of the transaction
between customer and NuLight Solutions, Inc. No representation,
arrangement, or agreement not appearing herein shall be binding
on NuLight Solutions, Inc. This contract may not be altered or modified
by Customer, except by a writing signed by an officer of NuLight
Solutions, Inc.. The contract shall be governed by the laws of the
state of California. The prevailing party in any action brought
pursuant to this contract shall be entitled to recover all costs
of such action, including without limitation, attorneys fees.